Prescriptions at St Michael’s and the Beehive Surgeries

How to order a repeat prescription online

You can use the NHS App or our online system to order a repeat prescription. You will need to choose a pharmacy to prepare your prescription and collect your medication from.

You will also need:

• An online account
• The name of the medication and dosage
• To be at least 17 years old

Submitting a written prescription request

If you cannot use the NHS App or our online services to submit your repeat prescription request you can also do so in writing.

Written requests can be placed in the prescription boxes at either of our surgeries or handed directly to one of the reception team.

If your pharmacy has supplied a re-order slip with your previous prescription you can mark clearly which medications you require on that slip.

If you do not have a re-order slip or it does not list the medication you need you can fill out the slip provided at either surgery next to the prescription box. Or you can use a blank sheet of paper.

In all cases we will need:

• Your name
• Your date of birth
• The name of the medication and dosage
• The pharmacy you wish to send the prescription to

Nominating a pharmacy

When you order a repeat prescription online, you will have to nominate a pharmacy to prepare your prescription and for you to pick it up from.

You can nominate a pharmacy by using the NHS App or logging into the NHS website using a web browser. A high street pharmacy is where you collect your prescriptions in person. If you have chosen an online-only pharmacy, then they will send your prescription in the post.

If you order your prescription online:

• You will no longer need to collect paper prescriptions from our surgery
• Your nominated pharmacy will have your prescriptions ready to collect until you change or remove them.

For more information about nominating a pharmacy, visit the Nominating a Pharmacy page on the NHS website.

Your local pharmacy's details

The nearest pharmacies to our surgeries are:

Pharmacy opening times

Day	Opening hours
Monday	9am to 6pm
Tuesday	9am to 6pm
Wednesday	9am to 6pm
Thursday	9am to 6pm
Friday	9am to 6pm
Saturday	Closed
Sunday	Closed

How your pharmacy can help

Pharmacists are qualified healthcare professionals who can help you with minor health concerns. They can offer medical advice and over-the-counter medicines for minor illnesses like coughs, colds, tummy problems and aches and pains.

They can also offer prescription medicines for select acute conditions as part of the Pharmacy First scheme.

For symptoms that are more serious, we suggest visiting your GP or nurse. You can book an appointment by going to our Appointments page.

Prescription charges

The NHS prescription charges apply to England only. As of August 2026 these are:

• Prescription (per item): £9.90
• 12-month prepayment certificate (PPC): £114.50
• 3-month PPC: £32.05
• Hormone replacement therapy (HRT) PPC: £19.80 (qualifying items only)

The Government provides help for those who have difficulty paying NHS prescriptions. You can find out more about whether you’re entitled to support from the Government on the Who can get free prescriptions page on the NHS website.

More information and advice about NHS England prescription charges are on the NHS prescription charges page on the NHS website.

Questions about your prescription

We are available to help with any problems about your prescription. Contact us if you are having problems with:

• Ordering repeat prescriptions
• Your pharmacy
• Out of stock items
• General concerns about your medication.

You can contact us by calling the surgery on 01225 428277.

You can also find more information about prescriptions on the Prescriptions and pharmacies page on the NHS website.